Rutuja Mali

Techops Engineer

Paytm•  June 2021 - June 2022

Key Accomplishments as Techops Engineer - - Proactively automated manual processes, significantly reducing errors and boosting operational efficiency. - Successfully implemented robust alerting systems, enhancing real-time issue detection and system scalability. - Collaborated across teams to swiftly diagnose and resolve technical problems, minimizing downtime and maintaining user satisfaction. - Demonstrated analytical acumen in performing root cause analysis, enabling comprehensive problem resolution. - Effectively documented processes and solutions, facilitating seamless knowledge transfer among team members.