Lokesh

Badges

Call Center Agent (Part Time)
Certis Cisco Security Pte Ltd• August 2021 - March 2022• Singapore
Provided exceptional customer service by answering inquiries, resolving issues, and offering product and service information to customers via phone and email. Achieved and maintained a high level of customer satisfaction by employing effective communication skills and empathy. Managed and documented customer interactions using CRM software, ensuring accurate and up-to-date records.

Singapore Institute of Management (SIM), Singapore
Computer Science, bsc• October 2023 - Present

Git

Docker

VS Code

Visual Studio

PyCharm

Anaconda

MySQL

React

Node.js

Bootstrap

Unity

Python

C++

SQL

JavaScript

HTML

CSS