Badges
Certifications
Work Experience
Senior Associate- HR
Amazon Development Centre (India) Pvt. Ltd.• November 2020 - March 2023
Managed employee leave requests through PeoplePortal, ensuring prompt processing and accuracy. Utilized Salesforce and Kronos for efficient tracking and action on leave requests. Communicated with employees to provide updates and address queries, facilitating transparency. Ensured compliance with leave policies, conducting thorough reviews for accuracy. Maintained detailed records and generated reports for leave utilization analysis. Identified process improvements and participated in training for enhanced leave management practices.
Associate Executive- HR
HCL Technologies Ltd.• March 2017 - March 2020
Collaborated with stakeholders across various Line of Business (LOBs) to collect bonus payout data, ensuring alignment with company policies. Analyzed employee data for bonus calculations, ensuring accuracy and compliance with regulatory requirements. Implemented quality control measures to minimize errors in bonus calculations, contributing to smooth payroll processing. Worked closely with the payroll team to facilitate accurate bonus payouts, fostering strong communication and collaboration. Maintained detailed records of bonus calculations and generated comprehensive reports for audit purposes and decision-making. Managed employee queries related to the appraisal process through a ticketing system, ensuring timely resolution and maintaining a smooth process. Collaborated with the technical team to address technical issues during the appraisal process, minimizing disruption. Prepared allocation data sheets and distributed daily pendency reports to track tasks and prioritize actions for efficient workload management. Proactively managed assigned tickets, ensuring timely resolution and high customer satisfaction. Conducted Root Cause Analysis for tickets exceeding SLAs. Effectively managed employee grievances by employing proactive resolution strategies and conducting 1:1 interactions, ensuring prompt resolution and satisfaction. Led Head Count Validation for two consecutive years. Proactively managed bulk processing of the background verification process.
Education
Amity University, Lucknow
Bachelor of Technology (Computer Science)• January 2011 - January 2015