Roshni Bharadia
@roshb1810
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Work Experience
Graduate Assistant
Charleston Southern University•  May 2023 - Present•  SC
Developed and maintained the Global Charleston Initiative website using WordPress, implementing Google Analytics for performance monitoring. Managed application verification, data collection, and analysis for international students; actively participated in campus events to support their integration.
IT Accounts Manager
sa.global•  February 2022 - December 2022•  India
Managed client accounts and integrated ERP and CRM solutions, contributing to product development and client satisfaction. Analyzed customer data using SQL and Python, resulting in a 25% increase in product adoption and optimized financial forecasts.
IT Accounts Manager
Leo TechnoSoft•  July 2021 - February 2022•  India
Conducted gap analysis and implemented product improvements, reducing operational costs by 30%. Managed product lifecycles, collaborated with engineering teams, and enhanced data integration for clients.
Project Executive
KMIT•  August 2020 - June 2021•  India
Led business analysis, translating requirements into technical specifications for product development. Managed multiple projects, conducted A/B testing, and improved product functionality and customer satisfaction.
Sr. Consumer Management Executive
Capita•  November 2018 - March 2020•  India
Conducted data analysis to enhance product offerings and improve customer satisfaction by 20%. Gathered and documented business requirements, recommended process improvements for efficiency gains.
Education
Charleston Southern University
Computer Science, MS•  January 2024 - Present•  GPA: 3.72
Gujarat Technological University
Computer Science & Engineering, B.Tech•  June 2011 - June 2014
