Robert Chai

Senior Software Engineer

ZUELLIG PHARMA HOLDINGS PTE LTD•  April 2022 - December 2023•  Singapore

• Architectured APAC’s first healthcare superapp’s webapp component ecosystem codenamed Boilerplate using NextJS, ReactJS, Redux-Toolkit, RTK Query, JavaScript, TailwindCSS & StorybookJS with GraphQL that saw >40% efficiency bumps. Launched on Azure DevOps with Docker. Benefitted 3x new builds within 1st 3-mth. Also branched a monorepo build with Lerna & PNPM. • Led 2 teams of 6 frontend devs each to build out webapps for eZHealth (B2C) & DigitalPatientCare (B2B2C). • Built webapp mods for eZPharmacy-SG (B2C), eZTracker (B2B-Tracking) & eZRx (B2B-Mktplace) that impacted a 80k userbase. • Mentored devs, improved internal technical hiring processes & was involved in the hiring of 5 new in-house devs.

Full-Stack Web Developer

USERTIP PTE LTD•  September 2021 - March 2022•  Singapore

• Re-architectured & rebuilt a no-code enterprise webapp using ReactJS, Redux, JavaScript, HTML5 & CSS3, with 20% speed gains. • Reduced codebase by 55% with reusable components & MaterialUI design system while integrating with RESTful APIs & JSON. • Improved code maintainability by 95% with TailwindCSS, Git & CI/CD tooling. Worked as well on JWT, MongoDB & AWS Lamda. • Migrated Chrome Extensions to Manifest V3, improved Webpack config & added Hot Reloading & Custom UI-Library features.

Business Development Manager, Singapore & Regional Payments

XFERS PTE LTD•  May 2021 - July 2021

• Successfully signed 9 B2B Merchants, with 9 more in the pipeline for final Compliance review, in the span of 2-months. • Instrumental in the setup of end-to-end foundational sales processes & protocols that enabled future scalability. • Developed & implemented Trackers that automated 95% of existing manual CRM operations & streamlined cross-platform datapoints into a single Central-Source-of-Truth for improved inter-team collaborations between Sales, KYC & Compliance.

City Launcher, Asia-Pacific (APAC) (Maps)

Uber•  October 2017 - April 2018•  Asia-Pacific (APAC)

• Built tracking & analytics Google Sheets tools that streamlined all remote warehousing, manpower & logistics management. • Completed world’s toughest city-collect of Jakarta 28% faster than projected with trackers, saving significant resources & costs.

Product Development Manager

AARDVARK MEDIA PTE LTD•  July 2015 - October 2016•  Singapore

• Envisioned GTM-strategies & led agile-focused remote teams in Singapore, Indonesia & Philippines for 2x stealth mobile apps. • Successfully launched chat app with a peak of 15,000 active users within 8-months for both Philippines & Singapore markets.

Product Manager

EFFRO PTE LTD•  September 2014 - March 2015•  Singapore

• Managed 2x remote teams to create a Talent-Services Marketplace for Southeast Asia (SEA) using AngularJS, JavaScript & MySQL.

Frontend Web Developer

PIVOTAL EXPERT PTE LTD•  June 2011 - November 2011

• Architected the front-end framework & design for an Entrepreneurs-Developers services-booking platform. • Served dual-role as the Assistant Project Manager to track project milestones & maintain agile-based workflows.

Apple iOS Developer

S2T (SIMULATION SOFTWARE AND TECHNOLOGY)•  May 2011 - July 2011

• Explored migration viability of pivoting a sub-division of a Windows-focused C++/C# development team to iOS. • Self-learnt fundamentals of iOS (Objective-C) with zero in-house expertise & produced a bare MVP after 2.5-months.

Production Media Specialist, Centre For Learning & Military Education (CLME)

SINGAPORE ARMED FORCES (SAF)•  December 2005 - December 2007

• Developed new training curriculum on Lectora for Trainer-Officers to digitize their military knowledge specialties. • Served as Lead Instructor for other media-editing software to further support trainees in knowledge transferal.

Junior Software Engineer

INNERCOMM PTE LTD•  October 2004 - December 2004

• Outlined draft database schemas on MySQL & designed basic MVP for intended e-commence platform from scratch.