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Technical Support
PC Care Solution•  August 2017 - October 2018
Install and Configure IT Hardware and System Software Configure and Administer System for IT Support Knowledge about Database Administration Troubleshoot and Resolve Common System Problem Using Problem Solving And Decision Making Techniques Project Management Tool & Techniques to Analyze and Solve Problem Excellent Listening and Questioning Abilities, as well as the ability to connect comfortably with clients to identify the problem and convey the solution Skills: Internet Protocol Suite (TCP/IP) · Powershell · Collaborative Problem Solving · Routing · VMware · Hyper-V · Network Administration · Dynamic Host Configuration Protocol (DHCP) · Domain Name System (DNS)
Education
St. Clair College
Computer Science & Engineering, B.Tech
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