Ramiro Zermeño Díaz

Industrial Engineering | Data Science Professor

Tec de Monterrey•  August 2014 - Present

Teach Operations Research, Mathematical Modelling, Optimization, Data Science, Routing and Inventory Systems, Data Analytics, Statistics and Simulation courses. Facilitated students in executing diverse projects focused on data analytics, optimization, and process improvement within authentic corporate settings; adeptly employed a range of statistical tools and applied principles of data science.

Sr. Consultant, Coach and Instructor

International Lean Six Sigma•  January 2021 - Present

Led cross-industry process enhancement initiatives, delivering ~$50M MXN savings via operational research and statistics. Certified instructor for Lean Six Sigma belts.

Sr. Collections Analytics

Kueski•  May 2019 - July 2023

• Formulated and executed cost-revenue mathematical optimization models and operations research tools to develop diverse collection strategies using Python. • Applied operational research tools to segment customers and drive earnings growth by leveraging behavioral insights. • Employed SQL and R for automated Tableau reporting, data manipulation, and predictive analytics, enhancing resource allocation and payment outcomes.

Strategic Planning and Operations Analyst

Hewlett Packard Enterprise•  April 2016 - October 2018

Delivered strategic M&A insights to senior management through industry trend analysis, market sizing, and forecasting, employing advanced data analytics and operational research models.

Stevens Institute of Technology

Systems Engineering, ME•  August 2013 - June 2015

GPA: 3.5

Tec de Monterrey

Quality Systems and Productivity, MS•  August 2012 - December 2014

Thesis: Multi-Objective MILP Model for the Multiple Facility Location Problem. Awards: Outstanding Master Thesis, Honors Scholarship. GPA: 3.8

Tec de Monterrey

Industrial and Systems Engineering, BS•  August 2007 - December 2011

Certifications: Innovation Certificate, Lean Manufacturing and Six-Sigma Certificate. Award: Performance of Excellence in CENEVAL, Excellence in Integral Formation. GPA: 3.7