Rakesh Kumar Singh

Software Engineer

AMDOCS•  January 2022 - February 2023

1. Designed and developed new functionality and tested it using Junit for customer bills. 2. Worked on bug fixing, performance enhancements and user interface updates. 3. Consulted regularly with customers on project status, technical issues this increase customer satisfaction rate by 20%. 4. Collaborated with testing and design teams to resolve production issues.

Trainee

Finonyx•  October 2020 - November 2021

1. Design and development of an alert management system application. 2. Transformed existing software to correct errors, upgrade interfaces, and improve efficiency. 3. Worked with a senior developer on improving application loading speed by 10%