Rajas Prasannakumar Thakur

Software Engineer

Larsen and Toubro Infotech(LTI)•  June 2017 - June 2019

• Trained in SAP ABAP and SAP BASIS. • Assisted COE team in SAP Basis domain to manage all SAP systems across LTI network. • Working for a major multinational client in the cosmetics space project supporting SAP Basis activities. Responsible for rigorous monitoring of SAP systems in the client network as well resolving issues occurring on daily basis. • Followed strict deadlines on acknowledgment and resolutions in ticketing tool ServiceNOW(SNOW). • Optimized automation scripts for start and stop of SAP systems and implemented them in systems which didn’t have them previously. • Worked on Oracle Database for SAP systems for activities such as Tablespace extensions and backup configuration. • Used MS Excel to extract past data and prepare analysis charts and reports as per project requirements. • Suggested usage of mobile app to maintain acknowledgement SLA in ticketing tool, leading to reduction in the number of breached tickets.

University of Texas at Dallas, Richardson

Business Analytics, MS•  August 2019 - Present

Fall 2019 courses: • Statistics and Data Analysis • Business Analytics with R • Database Foundation for Business Analytics • Web Analytics

Vidyalankar Institute of Technology, Wadala

Computer Science & Engineering, BE•  August 2013 - July 2017

GPA: 8.46/10.00