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Rahul Ranjan

India

@rahulranjan091

Looking For New Opportunity in A.I. & M.L. domain. Immediate Joiner.

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rahulranjan091 has not earned any certificates yet.

Work Experience

  • Desktop Support Engineer

    DYNACONS SYSTEM & SOLUTION•  February 2018 - April 2019

    ❖ Handling installation, configuration & troubleshooting of Antivirus & Patches, LAN, Printers, Switches, Routers & Operating System (Win 7 & Win 10). ❖ Managing Servers with Windows and supporting the end users in desktop applications and all IT related problems. ❖ System support activities include: -Windows Maintenance (Win 7, Win 10 ), User Management (More over 150 clients). ❖ Application Maintenance & Configuration of mailing, Backup & troubleshooting of Ms Outlook/Outlook Express, Backup (Daily and Monthly), and Documentation Maintenance (Daily report and Monthly Report for big activity planning and weekend Planning). ❖ worked on ticketing tools. ❖ IE and Proxy related issues troubleshooting. ❖ Troubleshooting of VPN related Issues. ❖ Wi-Fi Configuration, IP Phone configuration. ❖ IT Asset Management.

  • Technical Support Executive

    Kriti edify Private Limited•  June 2017 - January 2018

    • Hardware troubleshooting on desktop. • Windows Installation and Configuration. • operating system related issues • provide L1 support to End User. • Software installation and troubleshooting.

Education

  • Amity University

    computer application, M.C.A.•  January 2019 - Present

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