Ashish Kakran
@pub_ashishk28
Data Science | computer Science
Badges
Certifications
pub_ashishk28 has not earned any certificates yet.
Work Experience
Customer Experience Associate II
Conduent• August 2023 - September 2024
Delivered exceptional customer service for Dartford crossing charge ensuring customer satisfaction and resolving issues promptly. Interacted with a diverse range of customers through phone support, providing helpful and efficient assistance. Took customer service training and achieved more than 90% on average monthly quality score.
operations engineer I
one.com• July 2019 - July 2021• Gurugram
Large-scale Infrastructure management Setup, Configuration, and Administration Application management using Web services, Databases, DNS, Networking, and REST API Monitoring and fine-tuning of Linux on-premise Infrastructure and its components Debugging Web hosting Infrastructure and application-related problems Creating Automation from day-to-day regular Operations and 3rd level Support activities
Education
Teesside University
MSc Data Science• September 2021 - May 2023
NIET, Greater Noida (Noida Institute of Engineering and Technology)
BTech Computer Science• August 2015 - May 2019• Percentage: 70
