Priyankar Dutta

Associate - Operations

WNS•  December 2022 - August 2023

• Oversaw remote server operations, ensuring peak performance through monitoring, resolving 93% of issues promptly, and implementing updates. • Facilitated seamless communication with parking lot managers, collaborating to address 95% of operational challenges effectively. • Provided technical support for parking lot systems, achieving an efficiency improvement of 20% in their functioning. • Ensured efficient functioning of parking lot systems by overseeing remote server operations and providing timely technical support, contributing to a 12% increase in overall system performance.