Priyanka Sharma

Key Accounts Manager

Wings Lifestyle•  May 2024 - Present•  Jaipur

Managed key corporate accounts, ensuring exceptional client service and long-term business relationships. Developed tailored solutions for client needs, focusing on employee onboarding, workforce management, and HR services. Acted as the primary liaison between corporate clients and internal teams, addressing HR-related concerns such as recruitment, employee relations, and performance management. Collaborated with HR teams to implement employee engagement and retention strategies for client organizations. Negotiated contracts, handled client escalations, and facilitated smooth communication between clients and HR teams. Managed the recruitment process for client-specific roles, including screening, interviewing, and onboarding.

Assistant Operations Manager

Aditya Birla Fashion & Retail Ltd•  July 2023 - May 2024•  Noida

Assisted in daily operational oversight to ensure smooth and efficient business processes. Monitored and improved workflow efficiency, addressing bottlenecks and implementing process improvements. Supervised team performance, assigned tasks, and ensured timely completion of operational goals. Collaborated with senior management to plan and execute business strategies aligned with company objectives.

Human Resource Executive

iFortis Worldwide•  September 2019 - May 2021•  WFH

Source high-caliber candidates from job boards. Managed end-to-end recruitment process, including sourcing, screening, interviewing, and onboarding of candidates. Administered employee records and benefits, ensuring accurate and timely processing. Handled employee relations by addressing grievances, resolving conflicts, and promoting a positive work environment. Ensure meticulous maintenance and verification of new employees documentation.