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Work Experience
Software Development Engineer - 2
Onsurity•  April 2024 - Present
- Designed and developed a claim processing system with RBAC, rule engine for status workflow, and advanced dashboards, eliminating external CRM reliance and saving $25,000 annually - Built a high-performance event scheduling microservice processing 10,000+ daily events, automating multichannel communications with configurable intervals and exponential backoff retries - Configured a self-managed Elasticsearch cluster on in-house servers, enabling real-time distributed tracing and logging for microservices with APM, reducing debugging time by 35% - Authored API documentation for various microservices using the OpenAPI specification, improving developer onboarding time by 30% and reducing API-related support queries by 25%
Software Development Engineer - 1
Onsurity•  December 2021 - March 2024
- Developed a document management system processing 4M+ documents and managing 3+ TB of storage, reducing document retrieval times and enhancing storage efficiency across the organization - Built an in-house URL shortener microservice shortening 500K+ URLs with user-defined expiration settings, saving $2,000 annually by eliminating third-party subscriptions - Developed REST APIs to digitalize the claim filing process, automating 85% of manual tasks, reducing customer effort by 60%, and lowering operational costs for 5,000+ monthly claim submissions - Built a real-time claim tracker system enabling employers to efficiently manage claims, achieving a 75% reduction in retrieval times with advanced search and filter options - Reduced hospitalization assistance ticket creation failure rate from 10% to 0.1% by migrating to a serverless architecture and implementing retry mechanisms with a dead-letter queue
Education
C. K. Pithawala College of Engineering and Technology
Computer Science & Engineering, BE•  July 2017 - July 2021•  CGPA: 9.31