pratyaksh pandey

Software Engineer

St Trinity Property Group•  November 2024 - Present•  Sydney

• Designed and deployed an AI-driven outbound calling system using Bland.ai and Callease.ai for qualifying property investment leads and scheduling meetings. • Integrated Zapper, Google Cloud, Google Calendar, and Zoho CRM for seamless lead qualification, automated scheduling, and data flow. • Developed lead qualification logic, AI call scripts, and automated scheduling with reminders, confirmations, and rescheduling capabilities. • Ensured compliance with regulations and implemented real-time performance monitoring dashboards. • Optimized system through rigorous testing, improving call handling and peak time efficiency.

Software Engineer

Call Spark AI•  May 2024 - September 2024•  Sydney

• Frontend Development with Bubble.io - Led the design and development of user-friendly interfaces for real-time telecommunication tools, optimizing the user experience and interaction. • Twilio API Integration - Spearheaded the integration of Twilio’s WebSocket and <stream> TwiML for real-time call handling and transcription, including live transcription using voice recognition APIs such as FasterWhisper, Google's Speech-to-Text, and Deepgram. • Voice Transcription & Generation Frameworks - Developed and benchmarked frameworks for real-time transcription and voice generation, integrating LLMs and ensuring seamless audio playback for enhanced telecommunication solutions.

Product Manager

Moolaah•  December 2021 - July 2023•  Bangalore

• Product Analysis - Exposure across all financial asset classes, deeply involved in product development from the initial stages. • Product Development - Expertise in seamless financial execution through API integrations, conducting regular analysis on industry performance and trends. • Marketing - Comprehensive experience in SEO & SSO strategies, managing social media platforms, and leveraging meta pixels for enhanced digital marketing efforts. • Product Design - Proficient in financial technology improvements, with a focus on enhancing User Interface & User Experience (UI/UX) for investment solutions.

Junior Financial Analyst

PRP Professional Edge•  December 2020 - October 2021•  Delhi

• Networking & Strategizing - Developed and maintained a network of industry contacts to inform and support investment strategies. • Research & Analysis - Conducted market research on events impacting investment portfolios and presented new investment opportunities to senior management. • Portfolio Management - Provided in-depth insights on Alternative Investment Funds (AIFs), Portfolio Management Services (PMS), and credit ratings, offering practical advisory to both government and private organizations. • Full introduction to mutual funds portfolio and build actionable insights around cross sell and up sell.