Pradeep Raj

MEMBER OF TECHNICAL STAFF

ZOHO•  September 2023 - Present•  Kumbakonam

Engineered and implemented a spam blocker and content filtering solution that reduced phishing attacks by 30%, enhancing email security for over 10,000 users across the organization. Created and scaled an anomaly detection framework, now utilized by 15+ teams, leading to a 40% reduction in system downtime and significantly improving system reliability. Developed a dynamic dashboard to monitor over 1 million sent and bounced emails monthly, which resulted in a 20% increase in data-driven decision-making capabilities. Designed and implemented a framework to create and validate DKIM and SPF records, reducing email spoofing incidents by 25% across 50+ domains, ensuring secure email authentication. Collaborated with 10+ teams to integrate security and anomaly detection solutions, improving overall system efficiency by 35%. Regularly reviewed and addressed customer experience tickets, effectively troubleshooting and fixing bugs to enhance user satisfaction and system performance.

SOFTWARE ENGINEER

SOFT SUAVE TECHNOLOGIES•  July 2022 - August 2023•  Chennai

Developed and debugged ERP modules, including modules for inventory management, financials, and automated report generation system, etc. resulting in 15% reduction in errors in accounting, attendance, payroll, and report generation processes. Implemented REST APIs to facilitate data retrieval, updating information, and performing actions, ensuring seamless integration with other systems. Collaborated with a team of 5 developers to design and develop a school management website that managed information for 1000+ students. Resulting in an increase in attendance tracking accuracy, a reduction in fee payment errors, and a 15% decrease in loading time on payroll and grade management Developed Reusable Components in React, allowing for easy customization and reuse of components throughout the application.

SENIOR SOFTWARE ENGINEER

NEOFI•  August 2023 - August 2023•  Bengaluru(Remote)

Developed APIs to support the exchange platform’s functionalities. And wrote scripts to obtain and process cryptocurrency values, enhancing data accuracy and availability. Gained insights into cryptocurrency and blockchain technology, contributing to a deeper understanding of the financial technology sector.