Pradeep kumar

Senior Technical Associate

Financial Software & Systems (FSS)•  April 2022 - Present•  Siruseri, Chennai

Monitored the banking application using Unix and the database with Grafana tools, analyzed critical banking issues, worked with the internal team to resolve them, participated in DC-DR activities, application restarts, and HSM-key deployment, worked on ETL processes.

Monitoring Executive

Advait Techserve•  August 2021 - December 2021•  Chennai

Worked as a call support executive and monitoring, providing assistance to bank vendors by addressing their queries and resolving the issues.