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Work Experience
Data Analyst
Annalect•  January 2022 - January 2023
-Optimized SQL queries to extract and analyze data from various databases and social platforms, resulting in real-time insights into Sales funnels and business KPIs for social platforms. -Collaborated with cross-functional teams to provide analytical services, leveraging SQL data and business knowledge, resulting in a 15% increase in customer engagement metrics and a 10% increase in revenue for Financial Services. -Designed and executed A/B experiments for products, resulting in a 19-basis point increase in conversion rate and a 12-basis point reduction in churn, leading to measurable revenue increases. -Created and maintained operational reports using Excel and Tableau, identifying areas of improvement for contractors and increasing annual incremental revenue. -Developed Python scripts for data extraction, manipulation, and validation, resulting in increased efficiency and improved data accuracy by 10%. -Participated in User Acceptance Testing activities based on the results generated, validating system outputs against expected results, identifying and documenting defects, and collaborating with the development team to resolve issues. -Developed reports of publishers and products, maintained reporting requirements per the client’s delivery cadence, and collaborated with product managers, gaining insight into marketing aspects and writing documents
Data Analyst
TVS Supply Chain Solutions•  January 2018 - January 2020
-Developed root cause reports to address problems with customer conversions, successfully revealing insights that boosted conversions by 32%. -Analyzed logistic data and identify areas for improvement, resulting in a 15% reduction in supply costs and a 10% improvement in delivery performance. -Increased data processing efficiency by 30% through the automation of data extraction, manipulation, and validation tasks. -Identified procedural areas of improvement through customer data, using SQL to improve the profitability of a nationwide retention program by 8%. -Analyzed supply customer data and identified areas for missed out value, reducing supply customers and delivery performance. -Develop and execute queries against large datasets to support impact analysis, data reconciliation, and results validation.
System Engineer
ReGen Powertech•  January 2017 - January 2018
-Developed 6 methods to support the access, storage, and reporting of data sets that result from project initiatives. -Identified procedural areas of improvement through customer data, using SQL to help improve the profitability of a nationwide retention program by 8%. -Analyzed root-cause data of underperformance issues and implemented corrective actions, resulting in a 15% reduction in the meantime to resolution. -Develop and maintain system support documentation located in SharePoint for technical and user documentation of the process
Education
Anna University
Information Technology•  January 2013 - January 2016