Drimesh Pendam

Process Associate

TCS•  August 2021 - Present

• Tools : BlackKnight , Smartflow , PayeeDB. • Developed automation application, resulting in a 85% reduction in team operational workload achieving SLA within deadlines. • Achieved 97.57% efficiency improvements rate and reduction in human processing errors by 90% helped business preventing financial impact for payment errors. • Designed a comprehensive team performance management web application using HTML , CSS , JavaScript and MySQL. • Implemented modules for tracking login times, managing time-sheet, leave and comp-off, monitoring production performance, and facilitating stack building