Pham Duc Toan

Tech Lead

MenloSecurity•  September 2021 - Present

Menlo Security is currently one of the biggest clients at TMA with approximately 90 developers and quality engineers. They are providing services of secure web gateway, remote browser isolation, email isolation, data loss prevention … A new Vietnam offshore team was found in June, 2021 to extend the use cases available for Menlo Private Access users. The initial MPA version used the isolated browser as the client to access private resources, this project will implement a “private access client”, to provide secure split tunnel vpn - like access into customer applications.

Chief Technology Officer

CallInApp•  January 2017 - Present

- Callinapp is a cloud-based CPaaS, providing telecommunication services e.i Video, Audio call (WebRTC/ SIP) Conference, Contact Center, IVR, Voicemails, Recordings... - Enabled AI features, Text to Speech and Speech to Text, it is easy to integrate interactive voice response supporting common international languages - All platform-supported SDKs help customers to build applications and integrate current systems into Callinapp Find us: https://callinapp.com https://www.npmjs.com/package/@callinapp/js https://www.npmjs.com/package/@callinapp/react-native A click & conference - testing site https://test.callinapp.com/j/9999?PWD=test

Scrum Master

Janison•  July 2021 - September 2021

- Run Batman and Jefferson boards - Managed sprint progress and ensure these dev teams commit to their definition of done - Managed story lists, ensuring it is adequately maintained, stories are up to date and ready to play into a sprint - Responsible for organizing and facilitating daily stand-up meetings, retrospectives, sprint and release planning, demos and other Scrum-related events - Reported timely to Scrum Master Lead to ensure the problems are foreseen

Insight Engineer

V-Net Solutions•  July 2020 - August 2021

- Constructed ETL processes to daily collecting Microsoft Retailing data from multiple data sources (MSEUR, MSJPN, MSCN, MSUSA, JBStore) - Monitored and managed Azure Factory for data integration and data transformation - Maintained and updated Azure Factory configs and SQL schema (Jobs, JobSteps, Process Log, ETL procedures…) - Wrote SQL views, procedures generating great tables, loading to analytic tools - Built up SSAS Tabular models (relationships, calculated columns, measures) by Microsoft DAX expressions - Built up, visualized insight values in Power BI reports for making decisions

Senior Software Engineer

Momentum Factor•  November 2019 - July 2020

- Found performance rootcase and recommended alternative to priority queue for jobs and spitting out non-effective scraping agents - Redeveloped more cost and time efficient agents crawling and scraping web contents of Facebook, Youtube, Instagram, Tiktok, Twitter, large websites, appling proxy services to avoid being blocked - Saved proxying expense 30% and improved performance 50% - Extracted image and video contents by open source OCR, Google speech-to-text service - Abled to monitor current jobs status and statistic on incidents with Google studio visualization

Tech Lead

Digital Media Distribution•  January 2019 - July 2019

- Proposed technical stack, architecture design for large-scaled system managing Tivi devices, content management, supported video calls on smart Tivi, setup box, admin web portal and mobiles - Built, operated and transferred the development team to another manager

Senior Software Engineer

Besthealth•  November 2018 - January 2019

- Managed 4 developers to develop Windows tablet in 2 months so that Besthealth could have a showcase with Australian government - It must have been Windows tablet but not other mobile platforms, supporting offline dose signing, PIN validation, medicine images and automating data synchronization as Internet available - Built, operated and transferred the Windows tablet to another team

Tech Lead

Apidaze•  January 2015 - June 2016

I was responsible for multiple projects: - Apidaze, Tech Lead, fulltime 2015 - 2016 Powering the Voip Innovations Programmable Communications, based France - Pikage, multiple projects 2015 - 2016 Startups, based Hongkong - Zigzag, multiple projects 2015 - 2016 Startups, based United States

Account Specialist

Ho Chi Minh City Securities Corporation•  June 2009 - January 2012

- Found and developed new customers and maintained relationships with existing customers - Consulted for these clients on account opening, trading techniques, investment strategies, financial plans, investment portfolios, etc. - Collected, analyzed, provided information, support customers to make transactions - Managed clients' trading and securities accounts