Badges
Certifications
Work Experience
Customer Experience
Coles Express•  November 2023 - Present•  Chatswood
Engaged with hundreds of customers weekly to ensure a positive shopping experience, gathering feedback to drive service improvements.
Software Development Engineer 1
CSG INTERNATIONAL•  November 2022 - July 2023•  Bangalore, India
Collaborated with product teams to enhance user interface for internal tools, improving efficiency for the operations team. Used Python and SQL for data analysis, identifying key opportunities to automate processes and reduce errors in monthly billing for Airtel Africa. Performed Automation of several tasks in Unix for Updating the databases regularly.
Software Engineer
TETCOS LLP•  December 2021 - October 2022•  Bangalore, India
Work on 5G(LTE-NR) based on 3GPP standards, and works on MAC and PHY layer in 5G. Work on multiple tools like Matlab, Wireshark. Wrote clear, clean code for various projects.
Education
Macquarie University
Masters in Business Analytics•  January 2024 - Present•  Percentage: 77.5
National Institue of Technology, Hamirpur
Bachelor of Technology in Electronics and Communication Engineering•  January 2024 - January 2024•  CGPA: 6.83