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Work Experience
Assistant Consultant
Tata Consultancy Services•  August 2023 - May 2024•  Gandhinagar, India
Supervises the team, delegates tasks, provides feedback, evaluates risks, and resolves conflicts. Applies programming tools, utilizes design patterns, conducts performance testing, and refactors code. Performs technical assessments, oversees development lifecycles, directs release management and automation, and ensures compliance with federal regulations. Creates and maintains technical documentation encompassing system configurations, procedures, and troubleshooting guides.
I.T. Analyst
Tata Consultancy Services•  July 2020 - July 2023•  Gandhinagar, India
Led the development team to enhance system performance and scalability using secure enterprise software architecture. Created a microservice architecture to improve system efficiency and modularity. Contributed to optimizing functionalities and project timelines for impactful projects such as the Unemployment Insurance Portal for The New York State Department of Labor and the One Scotland Gazetteer for Improvement Service.
System Engineer
Tata Consultancy Services•  September 2018 - June 2020•  Gandhinagar, India
Orchestrated the Accounts Payable process as part of the SCM suite and deployed for UK-based clients. Monitored system performance, resolved issues, and ensured system reliability and availability as part of product support. Conducted on-site client training sessions to enhance product usage and user proficiency.
Assistant System Engineer
Tata Consultancy Services•  September 2017 - August 2018•  Gandhinagar, India
Crafted the Accounts Payable process for the Supply Chain Management (SCM) Suite for multiple US clients. Developed features including bulk invoice processing, data configuration, and REST API integration. Designed tables, queries, and optimized them to improve module performance. As part of the product support, monitored the application and identified/rectified defects in UAT and Production.
Assistant System Engineer - Trainee
Tata Consultancy Services•  September 2016 - August 2017•  Gandhinagar, India
Participated in the software development lifecycle, specifically in product deployment, configuration, testing, and monitoring across diverse environments. Developed key features, including multilevel workflow, configurable business rules, scheduled job management, and integration with third-party applications. Generated reports with complex and optimized queries for timely reporting. Addressed issues in UAT and production by identifying, investigating, reporting, and rectifying defects using agile methodologies.
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