Pankaj
@pankajmali5555
Badges
Certifications
Work Experience
Research Analyst
Arcgate• January 2024 - June 2024• Udaipur
Work on Salesforce (CRM) and various other internal tools. To handle and interact with the Customer and the Service Reps to streamline the process. Stay up-to-date on the guideline and moderate the changes required.
Operation Associate
Perfect Enterprices• September 2021 - September 2022• Udaipur
Managing the workforce in efficient customer service. Worked as a Supervisor, taking care of entire “Service Operations” for IFB Industries Pvt Ltd in Udaipur Division. Managed Udaipur and other four districts Rajsamand, Dungarpur, and Barnswara. Ensured prompt and best service to customers as well as dealers. Had a technical expert in Home Appliances.
Education
Global Association of Risk Professional – USA(Online)
Business Administration, Financial Risk Management (FRM)• June 2024 - Present
Mohanlal Sukhadia University
Business Administration, Bachelor in Business Administration (BBA)• September 2020 - September 2023
