Badges
Certifications
Work Experience
Software Engineer
Broadcom•  May 2019 - Present
Prague, Czech Republic • Full-stack (REACT/Spring/PostgreSQL) software engineer working on the BlazeMeter Continuous Testing Platform. • Developed RESTful API endpoints to extend back-end features. • Implemented reusable UI components in React that were shared across the website. • Maintained codebase, fixed bugs on front & back ends, and reviewed & approved pull requests. • Worked closely with architects and product owners on delivering user stories and meeting customers’ expectations.
Software Engineer
Valeo•  February 2017 - May 2019
Cairo, EG • Software engineer working in the automation & tooling team and member of the open-source review board. • Developed and maintained desktop and web applications designed to facilitate automation. • Led an internal campaign to advertise the team’s services to the company, leading to a 30% increase in requests. • The primary reviewer for the open-source compliance analysis on Valeo’s projects worldwide.
Bilingual Cybersecurity & Networking Support Engineer (EN/FR)
Orange Business Services•  August 2016 - February 2017
Cairo, EG. • Managed network security devices (Firewalls, Proxies) and Messaging solutions (MS Exchange, SMTP relays). • Took the initiative to automate time-consuming manual processes despite being in a non-development role. One App is still used years after departure. • Supported customers with their Cybersecurity-related networking issues by performing live/offline troubleshooting. • Professional first point of contact for the Customer • Diagnosed fault-related cases both proactively and reactively by effectively utilizing software diagnostics and other network/product utility programs. • Coordinated with all the necessary Orange departments or vendors to achieve fault resolution within SLA definitions. • Autonomously resolved most of the incidents on all IT Services (SMTP, Web Hosting, Server Hosting, Security, Exchange, Lotus Notes, etc. ). • Documented all troubleshooting and case management actions via the ticketing systems
Education
Cairo University
Electrical Engineering & Computer Science, BS•  September 2011 - May 2016
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Skills
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