Iman Nur Nadia AB Malek

Intern

Sirim QaS International•  September 2024 - Present•  Malaysia

Enabled and generated customer codes in CAKNA and CRM systems, reset customer passwords, and verified company and account details. Created and updated company details, customer addresses, and primary IDs in the system. Assisted in testing system improvements, created reports listing customer accounts and details, and inserted code IDs for over 80 companies. Participated in meetings for CAKNA system support, company progress updates, and the 5S workplace organization program. Supported section meetings by managing logistics and distributing resources. Attended HR briefings, motivational seminars, and virtual academic supervision meetings to enhance teamwork and communication skills. Assisted in managing the CAKNA system as part of the system support team.