Irina Nosova

Desktop Support

Nonprofit Solutions Network•  August 2017 - October 2018

* Worked with clients through ticketing system, provided technical assistance, and performed remote troubleshooting. * Installed, upgraded and troubleshoot hardware and software. * Created and modified automated tasks with scripts on a domain environment. * Troubleshoot network connectivity issues on-site and remote. * Worked on assigned projects such as cloud data migration and mail server system migration. * Tested alternative pathways until resolved or delegated unresolved issues to the next level technician. * Followed up with clients to confirm systems are functional. * Created technical documentation and manuals for clients and team members.

Per Scholas

Cybersecurity Training Course, CCENT Certified•  February 2016 - June 2017

Experienced professional with knowledge in networking, cybersecurity, and programming. Able to set, manage and troubleshoot network and implement security in configuration and design. Handle network implementations, configurations and documentation. Able to combine excellent planning, analytical and diagnostic skills. Able to learn quickly with high attention to details. Able to work well under pressure, manage multiple projects effectively while meeting tight deadlines and proficient in communicating technical language to non-technical audiences.

City University of New York, Bernard M. Baruch College, New York

Computer Information Systems, BBA•  September 2014 - September 2016

Bachelor of Business Administration, Major: Computer Information Systems Minor: Communication Studies - Overall GPA: 3.2/4.0 Major GPA: 3.5/4.0 Synchrony Inn Hotel Reservation Project – Baruch College, New York, NY Information Systems Project Development, Web Application Develop, June 2016 – August 2016 • Developed and designed Web Application with following: “Homepage”, “About Us”, “Registration”, “Contact Us”, etc. • Implemented Google maps API location service, banner of local weather, check in/out forms with date picker and drop down menu to enrich user experience. • Worked with MySQL database, developed SQL queries in JSP files, created tables in MySQL database for guest registration and contact to provide authentication. • Participated in project deliverables with applications of Scrum lifecycle and demonstrated leadership skills by initiated team communication process via phone and email. Investment Advisor Project – Baruch College, New York, NY Software Developer, Object Oriented Programming with C++, January 2016 – June 2016 • Developed code with C++ language to test if an investment valuable for a company. • Implemented functions that worked with financial formulas, such as FV, ROI and ATR, search function for external files; generated final report in a separate file. • Established code for date assignment for a particular expense/revenue based on a user request. • Developed code with implantation classes for ATM which included material on checking/saving accounts, check balance, deposit, withdraws.