Nikhil Watsh
@nikhilwatsh
Software Developer at VODAFONE
My Resume
Badges
Certifications
Work Experience
Software Developer
Vodafone•  August 2021 - Present•  Pune
Resolved 500+ Salesforce incidents within SLA, achieving quality outcomes. Reduced P1/P2 incidents by 10% and MTTR by 20%. Developed 90+ functionalities, addressing product issues. Designed and developed 20+ user stories, enhancing application processing and testing. Collaborated with MuleSoft, Marketing Cloud for successful project outcomes.
Education
Birla Institute of Technology, Ranchi
Computer Science & Engineering, BE•  August 2017 - July 2021•  CGPA: 6.64
