NIHAL SINGH

Dispute Specialist

EXL•  October 2023 - Present•  Noida, UP

Roles & Responsibilities: -Utilized data analysis to identify and resolve discrepancies in customer accounts. -Conduct thorough investigations of suspicious activities and transactions. Investigating & Monitoring transactions to detect fraud and resolving disputes related to financial transactions, ensuring the integrity of the organization's financial systems. -Prepare detailed reports of investigation findings and recommendations. -Communicate findings and recommendations to management and relevant departments.

Central University of Jharkhand

Finance, Master of Commerce•  November 2020 - August 2022•  CGPA: 8.32

Masters in Commerce (M.Com) with a specialization in Finance, achieving a remarkable CGPA of 8.32. Equipped with advanced knowledge in financial management, analysis, and decision making, adept at navigating complex financial landscapes to drive business success.