NIDHISH ABRAHAM

Team Leader | Solution Architect

IDEMIA TECHNOLOGIES, ROMANIA•  September 2022 - Present•  Romania

Analyze RFI/RFP documents to comprehend client needs, objectives, and evaluation criteria related to cloud-native and DevOps solutions. Identify key requirements and tailor responses to effectively address cloud infrastructure, DevOps pipelines, and microservices needs. Architect, implement, and customize cloud-native solutions, ensuring compliance with relevant regulations, standards, and cloud best practices. Conduct architecture reviews, identify potential risks, and propose mitigation strategies to ensure robust and secure deployments. Develop scalable, resilient, and secure cloud-native applications with Kubernetes, Docker, and microservices, ensuring smooth CI/CD integration and automation using Jenkins, ArgoCD, and Terraform for enhanced efficiency and reliability. Provide mentorship and technical leadership to junior team members in cloud-native and DevOps practices. Foster continuous learning, conduct performance evaluations, and manage resources effectively to meet project timelines and quality standards.

Principal Technical Consultant

TEMENOS, ROMANIA•  January 2019 - August 2022•  Romania

Responsible for project scoping, providing consulting expertise on core banking solutions, specializing in Temenos solutions, utilizing frameworks and tools effectively, and managing operational aspects to ensure efficient banking operations. Define project scope, objectives, and deliverables by utilizing Temenos's cloud-native and microservices-enabled retail banking solution for improved architectural flexibility, product agility, and customer engagement. Provide expert advice on implementing, customizing, and optimizing cloud-native core banking systems with CI/CD practices, offer guidance on payment processing systems, and ensure efficient and secure transaction handling. Implement and customize Temenos Transact (T24) core banking system to meet specific client needs, integrate and optimize Temenos Payment Hub (TPH) for efficient payment processing. Manage and optimize Close of Business (COB) processes to ensure efficient end-of-day operations, utilize Grafana for monitoring and analyzing T24 Transact system performance and operational metrics.

Technical Team Leader | Solution Architect

HUAWEI TECHNOLOGIES, ROMANIA•  February 2012 - January 2019•  Romania

Lead the design and transformation of Business Support Systems (BSS) and Operations Support Systems (OSS) by creating comprehensive Solution Architecture Designs (SAD). Conduct detailed requirements analysis for Requests for Proposals (RFP), Statements of Work (SOW), Business Process Documents (BPD), Functional Requirement Specifications (FRS), and Change Request Documents (CRD). Utilize TM Forum Frameworx (eTOM, TAM, SID) for Business Process Management (BPM) and technical alignment, conduct business model analysis, technical requirement analysis, and enterprise modeling for Online Charging System (OCS) and Next-Generation Business Support Systems (NGBSS). Implement, configure, and administer IT Service Management (ITSM) and Information Technology Infrastructure Library (ITIL) frameworks, manage, and configure large-scale system and network management tools, including managed services trouble ticket systems. Empower team members by enhancing their skills in product knowledge, communication, and confidence, provide guidance and support to ensure the team's continuous improvement and effective collaboration.

Telecom Software Consultant

COMPUTARIS, ROMANIA•  February 2010 - January 2012•  Romania

Design, develop, and test Network Switching Subsystem (NSS) applications, including Enhanced Equipment Identity Register (EEIR), Voice Mail Routing (VMR), Session-Based Charging, Account and Balance Management Systems, and USSD Menu Browser (USSMB). Utilize strong analytical skills to assess and interpret data, identify key metrics, and support business analysis efforts, apply business analysis techniques to understand and document business requirements, translating them into technical specifications. Employ Agile methodologies to manage and deliver projects efficiently, contribute to product development by collaborating with cross-functional teams and stakeholders to enhance product features and capabilities. Provide comprehensive on-site and off-site technical support following product delivery, address and resolve technical issues as part of ongoing maintenance and support services.