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Work Experience
Project Associate 2
Indian Institute of Technology Guwahati •  August 2022 - Present
As a Social Media Data Mining Specialist, I have extensive experience in using Natural Language Processing (NLP) and Machine Learning to develop effective models for sentiment, language, and event detection in social media data. I have a proven track record of using these models to extract valuable insights and drive business decisions. Additionally, me and my team have developed web-based visualisations of complex data sets for clients, including the Visleshakhee website for Twitter tweet analysis.
Admin
Wipro Technologies•  May 2018 - October 2020
As a Technical Support Specialist for NIC, Govt of India, my job role primarily involved providing network and hardware configuration support to government officials. I have been responsible for troubleshooting router-switch issues and administering district NIC-Net connections. Additionally, I have conducted regular meetings via Cisco Video call to ensure seamless communication among government officials. I have also been responsible for raising tickets and resolving technical issues as applicable. My job role has required a deep understanding of networking protocols and hardware configurations, as well as the ability to work collaboratively with cross-functional teams to ensure timely and effective resolution of technical issues.
Network Assistant
Yantram Associates•  August 2017 - May 2018
As a Network Assistant, I have been responsible for ensuring the smooth functioning of networking devices and infrastructure across the enterprise. My job role has involved troubleshooting and maintaining network devices to minimize network outages and periods of reduced performance. Additionally, I have communicated with vendors to resolve technical issues and ensure timely resolution of network outages. I have also provided on-call support for network troubleshooting, ensuring timely and effective resolution of technical issues.
Education
Tezpur University
Information Technology, M.Tech•  October 2020 - August 2022
Girijananda Choudhury Institute of Management and Technology
ECE, B.Tech•  July 2013 - July 2017
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