Navya Mandadapu

Salesforce Administrator Intern

SamrtInternz & Inspiroworks•  February 2024 - March 2024•  Remote

Managed daily administration and support of Salesforce CRM, including user setup, profiles, roles, and customization of objects, fields, record types, and page layouts. Developed and implemented workflows, process builders, and automation tools to streamline business process, reducing task completion time by 20%. Conducted data imports, data cleaning, and data integrity checks, ensuring the accuracy of CRM data and enhancing reporting capabilities. Created and maintained reports and dashboards to provide actionable insights for sales and marketing teams, improving decision-making efficiency by 15%. Provided end-user supported training on salesforce functionalities and best practices, enhancing user adoption and satisfaction. Collaborated with cross-functional teams to gather requirements and deliver tailored Salesforce solutions, contributing to a 25% increase in productivity.

Salesforce Administrator Intern

SamrtInternz & Inspiroworks•  August 2023 - October 2023•  Remote

Managed daily administration and support of Salesforce CRM, including user setup, profiles, roles, and customization of objects, fields, record types, and page layouts. Developed and implemented workflows, process builders, and automation tools to streamline business process, reducing task completion time by 20%. Conducted data imports, data cleaning, and data integrity checks, ensuring the accuracy of CRM data and enhancing reporting capabilities. Created and maintained reports and dashboards to provide actionable insights for sales and marketing teams, improving decision-making efficiency by 15%. Provided end-user supported training on salesforce functionalities and best practices, enhancing user adoption and satisfaction. Collaborated with cross-functional teams to gather requirements and deliver tailored Salesforce solutions, contributing to a 25% increase in productivity.