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Work Experience
Software Engineer
Figure•  February 2020 - May 2022
Network Operations Center Engineer
Splunk•  June 2019 - September 2019
Provide hands-on technical expertise during service impacting events. Troubleshoot and resolve complex problems. Perform root cause analysis and deliver detailed documentation on significant incidents. Lead event correlation activities from monitoring systems and other change notifications. Coordinate system maintenance and changes, while minimizing customer impact and maximizing the productivity of company resources. Prioritize incident response and escalate to senior resources when necessary. Facilitate communication with disparate organizations during significant incidents.
Junior Build and Release Engineer
Anki•  May 2018 - May 2019
Design and implement new build processes and automated deployment and testing to adhere to continuous integration and continuous delivery standards. Create and integrate features for the platform using the latest technologies like TeamCity, Git, and Jenkins. Triage build features, maintaining and configuring mac, windows and linux servers. Maintain and refactor configuration and build scripts. Automate server creation and configuration as well as maintain asset pipelines. Work on certificate management for products. Provide troubleshooting and root cause analysis for production issues that are escalated to the engineering team.
Manual QA Tester
Cruise•  December 2017 - May 2018
Working in teams, responsible for the real-world testing and monitoring of the vehicle's behavior in fully autonomous mode, monitoring software and logging behavior from the vehicle. Troubleshooting in the field to complete project deliverable demands in a timely manner. Complete detailed diagnostic reports, procedures, and collection of test result data for engineering teams. Write detailed analysis for engineers based on the car's performance. Recognize and track issues in software.
Education
San Francisco State University, San Francisco
Computer Science, BS•  2014 - 2017
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