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Work Experience
PLSQL DEVELOPER
TECHNOHOUSE IT SOLUTION PVT LTD.• August 2021 - Present
Created Packages, Functions and Procedures at the backend level. Created indexes on some columns of tables to increase the application's performance. Used Cursors for fetching data from database. Written SQL using Joins, Sub Queries and Correlated sub queries. Coordinating with other teams to redundant the problem. Designing databases and ensuring their stability, reliability, and performance. Design, create, and implement database systems based on the end user's requirements. Improve application's performances. Prepare documentations for database applications. Ensure the data quality and integrity in databases. Fix any issues related to database performance and provide corrective measures. Create stored procedures to support application Development. Take regular database backup.
CSD/ FCD DESK MEMBER
Shoppers Stop• January 2017 - December 2019
Handle exchanges and returns by processing them in company database. Launch the complaint in CRM & follow up day to basis & solve the issues as per customer priority. Handling all repairing product. Maintaining all repairing products update details and delivery to the customer. Maintain all alterations garments and delivery. Handling Customer issue and try to resolve. Handling tailor department. Dealing with vendors. Enrolling customers for loyalty programed called “First Citizen” & keeping records of customers First Citizen account. Providing After Sales Service to customers. Provides promotional scheme to the customer by mail. Observed, analyzed, and reported operational and management processes. Address the customer complains & solves it professionally.
FASHION ASSISTANT
Shoppers Stop• December 2015 - December 2016
Leading Sales and to assist customers to ensure their shopping experience is valuable and seeking feedback to improvement in process. Successfully achieved Sales Targets defined. Dealing with cash registers, performing various tasks such as money management, maintaining charge slips, coupons, and vouchers.
Education
Jiwaji University
Business Administration, MBA• July 2013 - July 2015
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