Muniraj Somkuwar

Technology Analyst

Infosys Ltd.•  August 2022 - Present

Working on projects cantered around cloud computing especially AWS, effectively utilising skills in Python, Linux, and Shell Scripting. Contributing to CI/CD pipeline automation using Git, Jenkins, and Docker. Diagnosing and resolving live system faults and adhering to incident management best practices

Senior Software Engineer

HCL Technologies•  November 2020 - August 2022

Served as the primary point of contact for level 2 escalations, handling intricate support and developmental queries, as well as addressing production outages for multiple applications in agency lending. My responsibilities encompassed troubleshooting business applications running on both Linux and Windows servers, managing complex financial accounts holding vast multi-asset, multi-currency investments totalling hundreds of billions of dollars. Throughout my tenure, I demonstrated a strong ability to swiftly resolve critical issues, ensuring the seamless functioning of these high-value systems. My role demanded exceptional technical acumen, effective communication, and a deep understanding of the financial industry to successfully navigate and meet the demands of this fast-paced environment.

Technology Engineer ed

Virtusa•  August 2017 - November 2020

Supported Order Management and Trading applications, which provides front office investment management functions and are primarily used by Portfolio Managers, Portfolio analysts and traders to place and execute orders. In addition, handling Trading support applications to provide supporting functions required for trading and order management processes and also connect front office applications with back-office functions. Involved in Platform and Integration framework with AWS tools. Actively involved in CI/CD pipeline in testing environment wherein build and release the source code into test/prod servers

Application Support Engineer

CSM IT Services Pvt. Ltd.•  September 2015 - August 2017

As a key member of the digibank application support team at DBS, I played a pivotal role in ensuring seamless user experiences. I promptly addressed customer-reported issues, analyzing logs and providing effective resolutions. I also maintained knowledge bases, updated with new fixes and releases. Through proactive monitoring and management of incident ticket data, I facilitated swift responses to inquiries, contributing significantly to the success of the innovative digibank application and elevating modern banking standards.