muhammad ziyad

SOLUTION ARCHITECT

Avaya•  April 2024 - Present•  Indonesia

- Collaborate with cross-functional teams to design high-quality user experiences. - Assess current and emerging technologies for cost and compatibility. - Evaluate technologies for new projects and select the best option based on cost-benefit analysis. - Provide technical support throughout the product development lifecycle, from planning to launch. - Test and verify software patches to improve system performance.

SR. SOLUTION ARCHITECT

mastersystem infotama•  January 2019 - March 2024•  Indonesia

- Evaluate existing systems for effectiveness and recommend changes to meet requirements. - Provide technical guidance in support of system development and troubleshooting - Provide advice on project costs, design concepts, and design changes - Developed a technical architecture blueprint to ensure successful implementation of the solution.

SENIOR NETWORK ENGINEER

mastersystem infotama•  August 2013 - December 2018•  Indonesia

- Collaborate with department leader to assess near and long term network capacity needs. - Provide technical support to end-used for troubleshooting network related issues - Deployed VoIP solutions utilizing Call Manager and Unified Collaboration - Provide tier 3 level escalation support for escalate tickets from junior engineers.

SOFTWARE DEVELOPER

BERKAH SUGIHARTA (WEBGOPEK.COM)•  January 2011 - August 2013•  Indonesia

- Retrieved and manipulate data for analysis system capabilities and requirements. - Trained users to use new of modified equipment. - Optimized code for better performance, scalability, reliability, security, and maintainability - Implemented API's to integrated with external service and expand application functionality. - Participated in the full software development life cycle for requirements gathering through system. - Leverage version control system like Git for code management, collaboration and project history. - Apply OOP principles and design patterns to write clean, maintainable, and reusable code