Badges
Certifications
Work Experience
Chief Executive Officer
Orun Corp•  January 2013 - June 2019
As CEO of Orun Corp, my primary responsibility was to drive business development based on technological opportunities available, capable of improvement and support. I led a multidisciplinary team in the areas of ICT, finance, and marketing, ensuring the expansion and implementation of ambitious projects. Additionally, I focused on effective and creative solutions for the growth of the organization, developing strategies and negotiating with stakeholders to achieve common goals. Through my leadership and guidance, I ensured the smooth functioning of the organization and fostered a culture of innovation and collaboration.
Chief Executive Officer
Sisma Soluciones Tecnologicas,CA•  August 2008 - January 2013
As the former CEO of a technology outsourcing company, my primary responsibility was to lead and oversee the growth and profitability of the organization. I defined the company's vision and strategy and managed resources and personnel to achieve business and financial goals. Additionally, I established relationships with clients and business partners and stayed up-to-date on the latest trends and technologies to ensure the company stayed ahead of the market
System Administrator
Publicis Group •  April 2006 - June 2008
As a System Administrator at Publicis Group, my primary responsibility was to manage and support the technological platform based on Microsoft servers. This included the installation and maintenance of critical database management systems for the company. I ensured the proper functioning and security of the servers and worked to minimize any potential downtime. Additionally, I provided technical support to end-users and collaborated with other IT professionals to ensure the efficient operation of the company's technological infrastructure.
Lider Contact Center
intesa Venezuela•  April 2001 - December 2002
As a Lider Contact Center at INTESA, my primary responsibility was to manage the contact center operations with Lotus Notes. This included managing 8,000 email accounts at PDVSA and ensuring effective time management and incident minimization. I led a team of professionals to provide technical support to customers, resolved technical issues, and ensured excellent customer service. Additionally, I collaborated with other professionals to optimize the contact center's performance and achieved ambitious targets.
Education
Universidad Simón Bolivar
Computer Science & Engineering, BE•  September 1998 - December 2003
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Skills
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