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Business Analyst
Bijak• September 2021 - Present
Business Analyst with the responsibility to lead projects and provide analytical results for GMV and Onboarding related projects. ● Led project teams, internal and external, to achieve project-defined milestones and deliverables. ● Created project plans in accordance with project management framework standards and procedures. Identified ongoing issues and gaps within project plans, in order to eliminate implementation issues. ● Planned, facilitated and reported on quality assurance testing efforts.
Associate
OYO Rooms• June 2018 - September 2021
Manages the day-to-day business operation ● Handles escalation and provide resolutions by communicating with different business team and providing the desired result ● Regular interaction with internal and external stakeholders to drive revenue and business growth for the OTA channel ● Extensive use of Google sheets and advanced excel to manage the data to prepare MIS reports ● Managing data for PAN India and provide relevant information whenever required
Travel Executive
GOibibo• May 2017 - June 2018
Handles escalations and provide resolution within TAT ● Manages data and inventory for the Hotels ● Engages in inter-team communication to provide resolution for ongoing issues
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