Michael Gallegos

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suppport engineer & lead
Starburst Data• May 2020 - June 2021
escalation engineer
MemSQL• June 2016 - May 2020
As Escalation Engineer I investigate unexpected behavior in MemSQL's engine and supporting tools using linux system observability tools, in-engine telemetry, system and engine logging, and cores. I work closely with our product architects and customers each day (banking, government, energy, ride sharing, mfg, etc) to root cause and resolve unexpected behavior in the engine and supporting tools. I take experiences from front line debugging and work with dev teams to improve MemSQL. I write internal and external tools for automatically detecting pathological behavior and misconfigurations (engine and system). first support hire
business development operations
Palantir Technologies• May 2010 - December 2015
first intern in BD Ops team palo alto -> abu dhabi -> canberra