Mina Mikhael

Software Developer

NextEhealth•  November 2022 - Present•  Remote, USA

Developed and maintained features for CuroRx, a platform connecting pharmacies, providers, and patients, using JavaScript, React, Bootstrap, and CSS. Leveraged Azure Web Services for efficient deployment and cloud management. Collaborated in an agile environment, contributing to all phases of the software development lifecycle. Integrated third-party libraries such as Axios, MUI, and Ag-grid. Implemented robust back-end solutions using Knex, ExpressJS. Optimized application responsiveness and cross-browser compatibility. Contributed to database design and management with MySQL. Conducted code reviews and collaborated with cross-functional teams to maintain code quality and integrate best practices. Troubleshot and resolved technical issues using debuggers and browser dev tools.

Data Entry Rep

Quest Diagnostics•  January 2020 - January 2022•  Tampa, FL

Extracted patient data from test requisitions and managed record update processes for lab database files. Performed high-volume Covid-19 testing requisitions and facilitated accurate and timely result disclosure.

Customer Service Rep

Air Canada•  January 2019 - January 2020•  Tampa, FL

Provided superior customer service to 50+ customers per day, consistently exceeding performance metrics by 10%. Resolved a wide range of technical and non-technical issues. Facilitated critical support to ensure passengers arrived to their destination or connecting flights. Helped to mitigate flight disruptions by evaluating the situation and utilizing Amadeus GDS rebooking tools to reroute or reschedule the reservation and reissue the ticket.