Milind Sharma

ML Data Associate

Amazon•  January 2020 - Present

Work with text, speech and other types of data and tagging the data as per customer’s needs. Deliver high- quality labeled data, using guidelines provided to meet KPIs, and using in-house tools and software. Report issues and software with the development team when necessary. Managing team's data using SQL and Excel. Mentored a team of 5 tenured members in order to improve the overall quality. Created knowledge driven documents to improve the quality in handling customers data for the new joiners. To monitor the quality and productivity of the associates and drive the team to meet the daily and weekly service levels with a quality standard set by the audit team.