Fais V K

Business Analytics Executive

Aspexx Tech Pvt Ltd•  November 2021 - July 2024•  Mannarkkad

Analyzed data from client platforms, providing actionable insights to improve resource allocation and performance. Developed dashboards and reports in Excel and Tableau to visualize key project metrics for management and stakeholders. Identified trends and inefficiencies, recommending improvements to enhance team productivity and project success.

Client Relationship Executive

Aspexx Tech Pvt Ltd•  December 2019 - November 2021•  Mannarkkad

Acted as the primary point of contact between clients and project teams, providing updates and managing inquiries. Prepared project status reports and tracked resource allocation using spreadsheets to optimize decision-making. Used data-driven insights to resolve client concerns and enhance project outcomes.

Senior Consultant

Telligent Support LLP•  May 2019 - November 2019•  Bengaluru

Delivered global player support with a focus on maximizing first-time resolution through detailed written responses. Gained deep product knowledge, which was essential in providing data-backed solutions to customer issues.

Senior Process Executive

Infolks Pvt Ltd•  May 2017 - April 2019•  Mannarkkad

Labeled and audited images and videos to generate quality training data for computer vision models. Ensured accuracy and consistency in data labeling, contributing to the development of reliable AI models.