Md Alkama

Administration Assistant

NOON.COM•  June 2024 - Present•  New Delhi, INDIA

Managed retail and vendor accounts to increase product delivery efficiency. Streamlined monitoring and ensured timely product delivery to boost accuracy and agility in the supply chain. Generated reports using MS Excel and SQL, facilitating data-driven decision-making processes. Implemented time-management and prioritization skills, demonstrating the ability to work independently. Created recon reports for all inward vendors, ensuring accurate vendor account reconciliation. Facilitated communication with suppliers for CN (Credit Note) for shortages/damages received. Created PSPos for GRN (Goods Receipt Note) Correction, expediting invoice clearance by liaising with warehouse and vendors. Assisted in clearing box quantities and ensured timely pickup of return to vendors for assigned vendors/sellers.

Senior MIS Executive

Zepto•  December 2022 - May 2024•  New Delhi, INDIA

Implemented an automated reporting system, reducing report generation time by 40% and increasing overall team productivity. Analyzed and interpreted complex data sets to provide actionable insights, resulting in a 15% increase in operational efficiency. Developed and maintained advanced Excel models, streamlining data analysis processes and minimizing errors. Generated daily reports to track important data metrics, providing crucial insights for informed decision-making processes. Planned and led the administration of the management information system, surpassing performance targets. Produced tables, pivot reports, and charts essential for key decision-making processes, facilitating data-driven insights for informed strategies. Established organizational policy to enhance threat protection effectiveness, maintaining MIS security and performance levels. Tracked and analyzed metrics daily to ensure accurate and timely reporting for informed decision making, achieving operational excellence. Conducted regular maintenance to optimize performance and efficiency of MIS function, resulting in streamlined operations. Spearheaded supply chain management activities, leading to substantial improvements in operational efficiency. Managed LM operations effectively to ensure seamless functioning and enhance overall productivity.

Field Sales Executive

Paytm•  June 2022 - December 2022•  New Delhi, INDIA

Educated retailer shops on the benefits and drawbacks of digital transactions, and successfully onboarded them to accept cash in digital form through QR-code. Demonstrated the use of Sound box to streamline and expedite payment transactions, resulting in significant time and effort savings for retailers. Implemented a comprehensive training program for 150+ retailers on digital transactions via QR-code, leading to a 55% surge in digital payments and reducing transaction processing time by 20%. Educated over 200 retailer shops on digital transactions using QR-code integration, resulting in a substantial 60% increase in digital payment adoption and a noteworthy 25% reduction in manual cash handling errors.

Delivery Partner

Amazon Logistics•  January 2021 - December 2021•  New Delhi, INDIA

Executed rush deliveries on tight timetables to consistently meet customer requirements. Implemented advanced route optimization algorithms to ensure timely deliveries; reduced average delivery time by 25% and increased customer satisfaction scores by 18%. Safely operated vehicle in highly congested areas without any traffic violations. Maintained meticulous mileage and fuel reports to monitor and optimize fuel costs.

Field Sales Executive

Amazon•  November 2019 - December 2020•  New Delhi, INDIA

Onboarded retailer shops in Amazon Pay as a Field Service Executive (FSE) to enable digital cash transactions through QR-code, educating them about the advantages of digital payments, and promoting the Soundbox for seamless payment processing. Employed effective door-to-door sales approaches, delivering compelling sales pitches to secure sales successfully. Utilized impactful sales techniques to maximize sales revenue and drive business growth. Implemented winning sales strategies, resulting in a remarkable 100% increase in monthly sales, reaching Rs. 100,000.