Mazaya Zata Dini

Quality Controller

CoLearn•  August 2021 - Present

• Checking about 50-100 videos each day, specifies whether video contents belongs to the accepted, accepted with note and reject categories so help the company succeed in producing more than 300,000 high-quality learning videos within 1 year • Updated quality control standards, methods and procedures to meet compliance requirements • Followed quality standards and procedures to minimize errors and maximize customer satisfaction • Performed duties in accordance with all applicable standards, policies and regulatory guidelines • Resolved problems, improved operations and provided exceptional service