Yash Aditya

Customer Service Executive

iEnergizer•  February 2023 - June 2023•  Noida , Uttar Pradesh

* Provided exceptional customer service to clients through inbound and outbound calls, addressing inquiries, resolving issues, and ensuring customer satisfaction. *Demonstrated strong communication skills by effectively conveying complex information clearly and concisely to clients. *Utilized problem-solving abilities to resolve customer concerns promptly and efficiently, resulting in a high customer satisfaction rate. *Adapted quickly to changing priorities and operational requirements, maintaining flexibility and composure in a fast-paced work environment. Collaborated with team members and supervisors to meet service level agreements and achieve team objectives. *Received positive feedback from supervisors and clients for consistently exceeding performance targets and delivering exceptional service.