Bhushan Mamtani

Product Analyst

Medibuddy•  August 2022 - December 2023

Identified and automated customer support metrics, resulting in a 75% reduction in team workload and a 35% increase in customer satisfaction score. • Worked on several customer pain points, proposed data-driven insights and data-backed solution resulting in 95% resolution rate of customer complaints. • Built an interactive dashboard on Apache Superset using SQL, Redshift, and Apache Druid, mapped user journey and touchpoints, resulting in a 33% increase in campaign conversion rate. • Utilized cohort analysis, statistical modeling techniques, and data visualization to increase campaign performance by 35% and boost CTR by 20%, resulting in $2.8M in annual revenue. • Worked in a cross-functional team of developers and designers using Agile methodologies and sprint planning to develop prototypes, feature enhancements, and production-ready web applications

Product Manager

Nuclei•  February 2023 - May 2023

- Conducted in-depth research on Premium Banking, identified strategic entry points, formulated GTM strategy, resulting in a 35% increase in customer acquisition. . - Led product partnership efforts, closed 5+ SaaS deals, contributed to $10M in annual revenue. - Built an interactive dashboard using Tableau to visualize data on customer behavior and performance, communicated data insights to stakeholders using data-driven presentations and visual storytelling. - Conducted user research using surveys, interviews, and focus groups to identify product needs, Built product frameworks that improved product performance by 20%