Mahmoud Ramzy
@mahmoudramzy1520
Embedded software Engineer
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Work Experience
Search Quality Rater
Freelancer•  June 2023 - Present
Evaluate Google search engine results quality. Measure and provide feedback on how effective the responses of new chatbots and different AI search methods are.
Front Office RAN Engineer – GNOC
Huawei•  September 2022 - January 2023
Alarm monitoring and incident reporting within SLA. Handling CR actions, and requests from other domains. Audit and handling TTs (Troubleshooting tickets). Hourly reports to customers and other domains. Huawei Servers, Commands, and Software tools.
Front Office Dispatcher
Etisalat (Ericsson)•  February 2022 - August 2022
Alarm monitoring and 1st level troubleshooting for the RAN. Handling CR actions. Mentoring newcomers. Ericsson and ZTE Servers & Software tools.
Education
AIN SHAMS UNIVERSITY
BENG. Communication and Electronics•  January 2015 - January 2020•  null: 2.5
none
Diploma•  July 2019 - October 2019
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