Lokesh Moolya

Backend Executive

Hinduja Global Solutions•  April 2023 - Present•  Mumbai,Maharashtra

Prepared daily reports of pending EDC installation cases for 5 Business Managers. Increased the activation rate by 20% by updating the onboarding. Tracked sales activity of 43 Business Managers with high-level clients. Updated counts of pending cases solved by all 5 Business Managers by the end of the day.

Sales Coordinator

Eviska Infotech Pvt Ltd•  December 2021 - January 2023•  Mumbai,Maharashtra

Provided weekly and monthly reports to Directors and Managers, saving the company Rs 2.50 Lakhs in January. Presented a comprehensive presentation on biometric machines. Scheduled client appointments with the Manager and mentored 2 team members reliably. Accelerated payment processes with clients and dispatched machines to locations within the given timeframe.

Medical Executive

Health Prime Services International Pvt Ltd•  October 2020 - October 2021•  Mumbai,Maharashtra

Improved professional communication skills by collaborating with U.S. medical representatives, leading to a 25% faster resolution rate and an 18% increase in client satisfaction. Successfully updated system reports, leading to a 20% improvement in data accuracy, and inspired team members to enhance performance, resulting in a 15% increase in overall productivity. Conducted research on online portals and engaged with chatbots to inquire about payment status.