Kyle Hermansky

Server

Osteria Stella•  April 2022 - Present•  Knoxville, TN

• Trained and mentored new team members, ensuring consistent service standards and efficient table management. • Led shift coordination by delegating tasks and managing team performance to maintain optimal service flow. • Implemented a system for tracking guest preferences, enhancing personalized service through data-informed decisions.

Bartender

The Kennedy•  June 2024 - Present•  Knoxville, TN

• Developed a data-driven inventory system to reduce product waste and improve restocking accuracy. • Managed inventory and collaborated with team members to improve workflow and streamline service delivery. • Maintained a clean and organized bar while adhering to company policies and local regulations.

Full-Stack Developer

Tennessee Technological University Women’s Basketball Team•  October 2023 - May 2024•  Cookeville, TN

• Spearheaded the creation of a real-time sports analytics platform, empowering team managers to track player performance during live games, leading to a reduction in manual tracking errors. • Collaborated with stakeholders to gather requirements and optimize workflows, ensuring alignment with operational goals. • Engineered a scalable backend using Node.js and MongoDB, reducing data retrieval times by improving access to performance stats. • Developed a dynamic React.js front-end, enhancing usability and reducing staff training time. • Conducted unit and integration testing, reducing bug reports and improving overall system stability. • Worked in an Agile environment with daily stand-ups and iterative development to meet evolving project needs.

Junior Database Engineer

AllianceBernstein•  June 2023 - December 2023•  Nashville, TN

• Built a strong foundation in Microsoft SQL Server and SQL Server Management Studio (SSMS) through hands-on training, focusing on relational database management and optimization. • Provisioned and configured SQL Server development instances, supporting scalable database environments for data engineering projects. • Developed a PowerShell script enabling database administrators to streamline change control processes by automating script execution, logging results, and preventing redundant executions, improving process efficiency. • Authored comprehensive documentation in the company wiki detailing the usage of the PowerShell change control automation script, facilitating training and improving process adoption across the database team. • Modularized existing PowerShell scripts for improved maintainability, reducing dependency on senior management for troubleshooting and enhancing collaboration by storing scripts on the cloud instead of local servers.

Sales Representative

POWERHOME Solar•  August 2021 - April 2022•  Knoxville, TN

• Closed $1.5 million in product sales, significantly contributing to the company’s revenue. • Managed and analyzed sales data to identify trends, leading to the development of more targeted sales strategies. • Mentored junior sales representatives, improving their client interaction skills and overall sales performance.

Lead Bartender

Embassy Suites / Radius Rooftop Lounge•  November 2019 - August 2021•  Knoxville, TN

• Directed team scheduling and ensured efficient staff allocation, improving overall operational efficiency. • Developed and implemented training programs for new bartenders, improving service quality and consistency. • Resolved customer complaints promptly and professionally, maintaining high levels of guest satisfaction.