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Work Experience
Sr Analyst
AccioJob•  January 2022 - Present
Responsible for reducing data cleaning time in CRM software by 20% by implementing automated data processing routines (using Advanced Excel). Created sales dashboards that track key performance indicators (KPIs). Collaborated with cross-functional teams to implement a new customer onboarding process, resulting in a 30% decrease in customer churn within the first 3 months. Work with the rest of the sales (business development) team to develop and continually refine the sales strategy and performance monitoring. Developed and implemented a new curriculum based on data insights over portal (Assignment section), resulting in a 7% improvement in student satisfaction scores. Problem solving and stats analysing as per the data set from the raw data and database Analysing and creating the dashboards for the team to improve the performance Data tracking from the CRM software, Import and export using advance excel Web scraping from the website to gain the valuable insights using python.
Analyst
CueMath•  June 2020 - January 2022
Handling Presales end to end operations for APAC countries. Worked as a teacher point of contact to assign the personalized mentor to the learner through leap using CRM software, reduced manual work to complete 100% automation. Worked closely to integrate and export leads from Leadsquare, a CRM program and ETL processes. Worked closely on Excel and Power BI to build the dashboards for the team Analysing charts and graphs for meeting global clients. That includes ie Data Validation, Data formatting and Database Maintenance.
Analyst
Raman Iron and Steel Industries•  December 2019 - March 2020
Dealing with vendors on the daily basis Maintaining the required part quantity for the company and supplying steel and bearing parts by contacting and relationships building. Analysing and Reading drawings from the engineer to purchase the exact required material in bulk. (By using advance excel ie pivots, lookup functions ) Creating measures for negotiating higher profit margins by lowering market pricing.
Education
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