Kulsum Afsheen

Investigation Specialist

Amazon•  February 2023 - Present•  Hyderabad, TN

Investigate suspicious activities and behaviour that could pose a risk to Amazon or our customers in global markets. Use a wide range of Internet and in-house tools to research transactions and gather data to make accurate decisions. Identify known fraud patterns, discover new modus operandi trends and take actions to minimize risks. Communicate via email and telephone with external and internal customers and financial institutions to make informed decisions. Conducting research on a wide range of topics, including industry trends, competitor analysis, customer behavior, and more.

ML Data Associate

Amazon•  July 2020 - February 2023•  Hyderabad, TN

Worked in the pilot project ‘PROXEMICS’ introduced as an initiative for the safety of FC associates, analyzing if the distance between people in FC is safe, using data analytics tools. Responsible for analyzing defective inventories and reporting the errors with an efficiency of 99%. Worked within another team called Labeling - responsible for eliminating BIN SPACE by appropriate data labelling techniques. Developed precision and flair at handling multiple sets of data, also minimizing handling time, increased work efficiency, and improvement to the software tools.